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Privacy Policy

Tejaradirect Privacy Summary

Our Privacy Policy applies to our website and brands, including www.tejaradirect.com, and mobile application, or other online service that links to this Policy (collectively, our “Service”). You can read the full version of the Privacy Policy and find a summary below.


We collect many categories of personal information. The categories we collect may include: Contact and profile information; comments and suggestions, chat and opinions; Payment and transaction information; Location information; Information provided by social networks; Information provided by third parties.

We collect many categories of personal information. The categories we collect may include: Contact and profile information; comments and suggestions, chat and opinions; Payment and transaction information; Location information; Information provided by social networks; Information provided by third parties.

This personal information is collected from you in many ways, which are described in the full Policy. A few examples include:

When You Submit Personal Information To Us. We collect personal information about you when you register for an account, make a purchase, sign up for marketing communications, or send it to us.

When You Use Our Service. We collect some personal information about you automatically as you use our Service.

From Our Third-Party Partners. We may also collect personal information from our third-party partners who help us to provide the Service or from other third party partners to supplement or enhance our information.

We may link or combine information that we collect about you from various sources to help ensure a consistent user experience regardless of how you interact with us – online, on mobile, or on social media.

We use personal information to provide our Service; to fulfill your requests, process transactions and contact you; to send you personalized advertising and promotional content and materials; to analyze and improve our Service and our business; and for other reasons described more fully in our Privacy Policy.


We share information in a variety of circumstances to provide our services, respond to your requests, improve your experience, and otherwise conduct our business. For example, we may share information:

With our affiliates and companies in the Abunayyan holding family of companies, who may use your information in the same way as we can under this Privacy Policy With third parties to fulfill your request, such as when you choose to share your activities on Tejaradirect to engage in promotional activities we provide with third party partners With select third parties, so that they can provide you with information and marketing messages about products and services you may enjoy.


We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:

Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser.

E-mail Settings and Preferences. If you no longer want to receive marketing e-mails from us, you may choose to unsubscribe at any time. You can also set your e-mail options to prevent the automatic downloading of images that may contain tracking technologies.

Tejaradirect Privacy Policy

TejaraDirect  (referred to as “our”“us” and “we” in this notice) is part of Abunayyan Holding, a turnkey partners who provide integrated solutions in water, power and energy applications through its subsidiaries, engages in trading, manufacturing, servicing, and investing in water, oil, gas, and power markets in the Kingdom of Saudi Arabia.

As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact.  

We are committed to being transparent in our handling of personal information and processing personal information at all times in accordance with applicable privacy and data protection laws.

This Privacy Notice explains what personal information we collect from you, how we use it and what your rights are.

This Privacy Notice explains the following:

  • What personal information we collect;

  • How we use this information; 

  • How long we keep your personal information;

  • How we secure your personal information; 

  • Information Sharing and Disclosure;

  • Your rights regarding the personal information you provide to us;

  • Our responsibility for website links;

  • Updates;

  • How to contact us. 

In the Supplementary Information section of this Privacy Notice, we explain what is meant by “personal information” and other terms used in this notice. 

What personal information we collect

We may collect personal information in a number of different contexts.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our Customers. The information you provide is used to fulfill you specific request and for Marketing or Sales purposes only.

We are one-of-its-kind online platform, featuring an exclusive range of products and solutions for all industrial and trading purposes.

The data collected for Marketing or Sales purposes only and the information gathered is used for marketing or sales. Unless you are specifically informed otherwise, the details you provide are used for aggregated analysis for marketing or Sales.

We may collect information such as name, job title, company name, e-mail address and job title from certain public and non-public sources, such as corporate websites and third-party business contact data suppliers. We may also receive the information such as name, job title, company name, e-mail address and job title from our clients, who are usually suppliers of services looking for Products and solutions for their Projects, services or industry’s.

We may collect your IP address. This is only used for quality checking purposes and to prevent fraud. We never use an IP address to identify individuals.

We may also collect information about you from third parties.

For example, the types of personal information we collect may include:

  • Contact and profile information

  • Comments, chat and opinions&

  • Payment and transaction information

  • Location information&

  • Information provided by social networks

  • Information provided by third parties

  • Information about fraudulent or criminal activity related to your account

All personal information: We will use the personal information we collect to operate, maintain and provide to you the features and functionality of the Service, to communicate with you, to monitor and improve our Service and business, and to help us develop new products and services.

If you choose not to provide personal information, we may not be able to provide you with requested products, services or information.

Cross-Context Information. We may link or combine your activities and information collected from you on our websites and mobile apps with your in-branch purchases and information we receive from third parties, as well as information we collect automatically through tracking technologies. This allows us to provide you with a personalized experience regardless of how you interact with us – online, in-branch, on mobile or social media.


When you use our Service, visit our branches, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners, automatically collect information about how you access and use the Service and information about the device you use to access the Service.

We use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes.

We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”).

Information we collect automatically about you may be combined with other personal information we collect directly.

We and our third party partners use tracking technologies to automatically collect usage and device information, such as:

Information about how you access the Service, for example, the site from which you came and the site to which you are going when you leave our website, how frequently you access the Service, when and whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service.

Information about how you use the Service, for example, the pages you visit, the links you click, the ads you view and click on, purchase information and your checkout process, your location when you access or interact with our Service, and other similar actions.

Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, for example, a persistent device identifier or an Ad ID), and other such information.

Analytics information. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.

We, or the third party partners we use, may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) perform analytics and detect usage patterns on our Service; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance our service.

Your choices to control tracking technologies.If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies.

Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly.

Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies.

You may set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you viewed or engaged with our emails.

How we use this information

Except where required by law, we use the personal data you provide for the following purposes:

  • to provide products, solutions and services to our clients;

  • to deliver the specific information or services you have requested;

  • to enable the download of our content;

  • send you newsletters and information relating to our brands and services;

  • respond to your requests and feedback; and 

  • analyse and/or improve our services. 

  • Provide information to our Clients about development and new products; and process billing and collection of the fees for our products and services .  

  • Understand our Cients needs and their eligibility for products and services

  • Recommend particular products, services and opportunities to our Clients .

  • Develop, enhance and market products and services .

  • Meet our legal and regulatory requirements .


Social Media Widgets and Advertising

Our Service may include social media features, such as the Facebook Like button, LinkedIn, Snapchat, Instagram, Twitter or other widgets. These social media companies may recognize you and collect information about your visit to our Service, and they may set a cookie or employ other tracking technologies.

Your interactions with those features are governed by the privacy policies of those companies.

We display targeted advertising to you through social media platforms, such as Facebook, Twitter, LinkedIn and others.

These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Service while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics.

We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform.

These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.


How long we keep your personal information

We store your personal information in accordance with legal, regulatory, financial and best-practice business requirements. Once your personal information is no longer necessary, we will securely delete/destroy your data in line with our data retention policies.

Our standard retention period for personal data is 5 years.

How we secure your personal information

We maintain appropriate organisational and technological safeguards to help protect against unauthorised use, unlawful processing of shared personal Data , access to or accidental loss, alteration or destruction of personal data. We ensure a level of security appropriate to the nature of the Shared Personal Data to be protected . We also seek to ensure our service providers do the same.

Your rights regarding the personal information you provide to us

General rights

  • If you wish to stop receiving marketing communications from us then please click on the “unsubscribe” link at the bottom of the relevant mailing. If you wish to opt-out completely then please contact us at using the details provided below.

  • If you would like us to delete your information from our records, please contact us using the contact details below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law and/or for our own legitimate business purpose. 

Our responsibility for website links

This Privacy Notice is limited to the personal data collected by Tejaradirect website

We may provide links within our website to other websites, including social media sites such as Facebook, Twitter , LinkedIn and youtube. If you follow these links, you should use these sites in conjunction with their applicable user and privacy notices as their data practices fall outside the scope of this Privacy Notice. Further, we can have no responsibility for or control over the information collected by any third-party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.


This Privacy Notice may be updated from time to time to reflect changes in law, best practice or a change in our practices regarding the treatment of personal data. The date of the most recent revision will appear at the top of this page. If you do not agree to the changes, please do not continue to use our services and please refrain from sharing your personal data with us. You should check this notice frequently for updates.

Personal Data breaches and Reporting Procedures

Tejaradirect website shall comply with its obligations to report a Personal Data breach to the appropriate Supervisory Authority and shall inform you of any Personal Data breach .

You agree to provide reasonable assistance as is necessary to each other to facilitate the handling of any Personal Data breach in an expeditious and comliant manner.

Limitation of Liability

Tejaradirect website accepts no liability for any damadges,loss or injury of any kind in any way resulting from,or in connection with your access to,or inability to access this site ,nor from the use,or your reliance on any information or services provided on or via; this site,including ,but not limited to,viruses that may infect your computer equipment,software or data,to the fullest extentthat such liability can be excluded by law.

How to contact us

If you have any questions about this Privacy Notice, our approach to privacy or you would like to exercise any of the rights mentioned in this Privacy Notice you can contact our Site Manager in any of the following ways:

Telephone: 8007523333

Email: contact@tejaradirect.com


In this Supplementary Information section, we explain some of terminology used in this Privacy Notice. 

data controller” – the person or company that controls the purposes and means of processing personal data. 

personal data” – any information that relates to you (or from which you can be identified).

processing”– means doing anything with data. For example, it includes collecting it, holding it, disclosing it and deleting it. 

Agreed purpose”– has the meaning given to it in this Privacy Policy . 

Data Protection Legislation ”– Any laws and regulations relating to the Processing of personal data and privacy which apply to a party and,if applicable and issued by the relevant data protection or supervisory authority in Saudi Kingdom of Arbia . . 

Personal Data Breach ”– a breach of security leading to the accidental or unlawful destruction,loss,alteration,unauthorized disclosure of, or access to the shared Personal Data . . 

Shared Personnel Data ”– the personal data to be shared in accordance with the terms of this Privacy Policy .  

Supervisory Authority”– the relevant supervisory authority in the territories where the parties to this Privacy Policy Agreement are established or resident.